Product Warranty

We offer a limited warranty against any fault of manufacture or defective materials for a period of 07 days.

Should you believe a warranty claim to be necessary the product must be returned to us for inspection. Proof of purchase is required to be provided for any claim to be valid.

The warranty period does NOT include the following.

  • Excessive use with bowling machines
  • Moisture damage in the toe/blade
  • Mis-hitting and mistiming shots
  • Dry/heat damage
  • Insufficient preparation
  • Use of cheap and hard balls
  • Severe edging
  • Severe wear and tear

Slight damage such as face cracks or slight dents on bats is considered normal as English Willow is naturally soft. However, this damage can be minimized with proper preparation, usage, and maintenance.

Please provide a proof of purchase when making a warranty claim.

It’s essential to recognize that cricket gear may naturally exhibit wear and tear over time due to the sport’s demands.

NOTE: FOR ANY LOSS ON THE PACKAGE BY THE SERVICE PROVIDER OR MISSING THE PACKAGE WE ARE NOT RESPONSIBLE. WE CAN TAKE CARE ONLY IF THE PACKAGE IS INSURED BY YOU.